Our Toolkits

Who could imagine a strategic leadership retreat completely unplugged—no laptops, no projectors, no TVs displaying data-heavy PowerPoint slides or complex Excel sheets? Instead, there are only circles, facilitation cards, guiding questions, and genuine vulnerability. It creates a space of psychological safety and a shared, constructive desire to help one another grow.

I love facilitating these types of retreats—nature-based, and most importantly, heart-based. When office meetings become saturated with headaches and mutual criticism, environments like these are essential. They allow hearts to open, enabling us to truly listen, empathize, and collaboratively solve the organization's toughest challenges.

I call this format a "Skill-cation" and this mindset a "Caring High-Performing Culture."

Có ai dám tin vào một kỳ Leadership Retreat bàn chuyện chiến lược sống còn, mà ở đó vắng bóng hoàn toàn laptop, máy chiếu hay những file Excel dày đặc số liệu?

Ở đó, chúng ta trả lại không gian cho những vòng tròn kết nối, những câu hỏi khơi mở và những chiếc thẻ bài dẫn lối tư duy. Đó là nơi những người lãnh đạo được "cởi bỏ áo giáp", được an toàn để trải lòng và cầu thị giúp nhau cùng lớn mạnh.

Mình gọi đó là những hành trình Nature-based (về với thiên nhiên) và Heart-based (đi từ trái tim). Khi nhịp đập công sở đã quá dồn dập bởi áp lực và những va chạm, chúng ta cần lắm những khoảng lặng như thế. Để những trái tim được mở ra, để sự lắng nghe sâu thay thế cho phán xét, và để trí tuệ tập thể cùng nhau tháo gỡ những bài toán hóc búa nhất.

Một chuyến đi không chỉ để nghỉ ngơi, mà là một "Skill-cation" (Kỳ nghỉ bồi đắp năng lực) – nơi khởi nguồn cho văn hóa "Caring High Performing Culture" (Hiệu suất cao từ sự thấu cảm).

Facilitating a Skill-cation for the commercial leaders of a multinational corporation.

October is consistently my peak month, with a workload that often multiplies 4-5 times compared to other months. As October winds down, I'm already looking ahead to 2026 and have come across several insightful reports that offer valuable suggestions for fellow HR and L&D professionals.

I'm sharing some key insights for your reference here: https://drive.google.com/file/d/1C4vZ-SYIXN3SgQYlFMYI1tFbUzKwpzRX/view?usp=sharing  

If you'd like to deep-dive into the data from these reports and have an in-depth discussion with me about your people development plans for the coming years, please complete this short survey. This will help me gather your information and proactively follow up with you.

https://forms.gle/PsbYsszouNG7smXQ7 

Cheers! :-)

The Vietnamese delegation attended the Brandon Hall Awards gala night, which honored Thai enterprises on October 16, 2025, in Bangkok. The Brandon Hall Awards is a prestigious award with over 32 years of history, often likened to the "Oscars" of the global HR, L&D, and OD community. 

For me, participating in community knowledge-sharing events is always an experience with a dual benefit: it's both an opportunity to share my passions and a chance to systematize my own knowledge in a concise and practical way.

Last week, I had the opportunity to speak on the topic of "The Future of L&D." In today's new landscape, we are witnessing an increasingly clear bifurcation:

For activities led by internal L&D teams: The focus is on seamless integration into the workflow (learning in the flow of work). This requires creative facilitation skills to spark and effectively leverage collective intelligence.

For programs delivered by external partners: There is a growing demand for solutions that create a profound impact, offer unique learning experiences, and are professionally designed. Prime examples include the Flow Game, nature-based retreats, and mindfulness-based programs.

I am sharing the presentation slides from the session here for your reference. https://drive.google.com/file/d/14YbXIHk-I_qIhREHoN4T4Ja10-A3v9PV/view?usp=sharing 

Additionally, I invite you to try a chatbot I created on the NotebookLM platform. It specializes in "essential skills for the future" and is powered by the in-depth reports I used for the recent seminar. https://notebooklm.google.com/notebook/421c77c6-d656-4836-b663-f85294d9f0b1 

If you are interested in creating innovative and groundbreaking training programs, please feel free to connect with me for a deeper discussion.

https://calendly.com/trungdh-bky/30min 

September was a busy yet fulfilling month, giving me the chance to share the latest insights on AI, the future of work, essential skills, and modern organizational models with the community.

On September 18th, I had the pleasure of speaking at the kickoff event for the HRA's (Human Resources Association) expert sharing series for Vietnam HR Day. In a dynamic two-hour discussion, we explored the emerging trends HR leaders must master, as the function is increasingly pivotal in driving organizational Growth and Transformation.

This time, rather than sharing slides, I’ve consolidated all the resources into NotebookLM. You can instantly access and interact with the information simply by chatting with this AI assistant: https://notebooklm.google.com/notebook/f3192e31-66ef-4cc0-acfb-1a27816c2ff0 

As planning for the upcoming year gets underway, if you're looking to design a Learning & Development (L&D) plan that is Skill-based, Agile, and Practical—and easily adaptable to changing business needs—feel free to reach out. Having led numerous projects, I’m confident in sharing best practices and effective solutions.

I am always happy to connect for a deeper conversation about our industry, organizational transformation, or innovative leadership development strategies.

Please schedule a meeting with Trung using this link: 

https://calendly.com/trungdh-bky/30min 

This August, building on his series from July, Trung has published two new articles with insights and practical solutions for the following topics:

• Navigating Leadership's Mental Challenges: Solutions through the practice of mindfulness. (re-posted)

• The Obsolete Manager: Why traditional management is failing and how to adapt.

• The Knowing-Doing Gap: Bridging the critical gap between knowledge and action in sales training.

To discuss how these concepts can enhance performance for your organization or individuals, please schedule a meeting with Trung using this link: 

https://calendly.com/trungdh-bky/30min 

It was a privilege this month to share my insights and experience in a webinar hosted by VNHR, Vietnam's trusted association for HR professionals. With a robust network of over 1400 corporate members, VNHR provides an invaluable platform for knowledge exchange and professional development within the HR community.

During the webinar, I had the opportunity to distill my 16+ years of working experience into a framework I call the "3 Generations of L&D Professionals." This concept highlights the evolving landscape of learning and development:

• 1st Generation L&D Professionals: These are the performance architects, focused on designing solutions that directly impact organizational performance.

• 2.0 L&D Professionals: This generation emphasizes integrating learning into the flow of work, making development seamless and practical.

• 3.0 L&D Professionals: Looking ahead, these professionals are already exploring the integration of AI assistants and AI agents into L&D initiatives.

Both the 2.0 and 3.0 generations of L&D also underscore the critical role of skill-based development for its inherent agility and practicality in today's dynamic environment.

You can watch the recording of the webinar at this link:

• Recording video

and access the presentation materials for your reference at thì link:

• Presentation slide

Chat with me if you have any questions. 🙏

I had the distinct opportunity to present at this seminar, focusing on the transformative trajectory of the Learning & Development profession within the context of the AI paradigm shift. This included a deep dive into the future state of L&D, emphasizing the critical interplay between leveraging AI-driven tools and nurturing uniquely human capabilities.

A key aspect of the discussion underscored the paramount significance of ethical AI implementation within L&D strategies. This encompasses ensuring fairness, transparency, and accountability in AI-powered learning platforms and content curation. Simultaneously, the evolving landscape necessitates a renewed focus on cultivating essential human skills such as critical thinking, creativity, complex problem-solving, emotional intelligence, and adaptive learning. These competencies will be crucial differentiators and enablers in a future where AI augments, rather than replaces, human expertise.   

For your reference, the presentation deck detailing these insights is available here:

My presentation

This month, we should delve further into AI use cases to anticipate the burgeoning demand for AI agents. Fortunately, a wealth of resources is available for our reference.

• Identifying and scaling AI use cases, from OpenAI

• AI in the Enterprise Lessons from seven frontier companies, from OpenAI

• A practical guide to building agents, from OpenAI

• 601 real-world gen AI use cases from the world's leading organizations, from Google

• The 2025 Top-100 Gen AI Use Case Report, from Marc Zao-Sanders

The "21 Future HR Jobs," introduced five years prior, initially seemed abstract to many in the field. However, the current surge of AI integration is rapidly transforming these concepts into tangible realities. This evolution underscores the dynamic nature of HR and invites us to consider the innovative roles that will undoubtedly emerge.

• 21 HR jobs of the future, by Cognizant

In March, I had opportunities to share with the public my knowledge and expertise on:

• Building an Irresistible Organization using Josh Bersin's model.

• Improving personal well-being and productivity based on Greg McKeown's "Effortless" & "Essentialism", recognizing that true 'effortlessness' fundamentally means achieving a state of flow, often referred to as 'being in the zone'.

• Preparing for the skill-based future and how it helps one navigate the chaos and uncertainty of lay-offs.

• Understanding the AI Transformation Roadmap to avoid the socalled "AI FOMO" or "AI Anxiety", and developing a strong foundation for AI transformation.

For your reference, please find the following materials:

• Book discussion on "Irresistible Organization" and "Effortless"

• Deloitte's "Building tomorrow's skill-based organization"

• BCG's "CEO’s Guide to Maximizing Value Potential from AI in 2024"

International Women's Day is more than just gifts and social media posts; it's an opportunity to reflect on inclusivity and diversity in the workplace.

DEIB, when implemented thoughtfully and avoiding extremes, serves as a meaningful reminder of the importance of adaptive leadership and a culture that embraces differences.

Both Korn Ferry and Deloitte have introduced effective models related to this theme. You can find more details here:

• Deloitte: The six signature traits of inclusive leadership

• Korn Ferry: THE 5 DISCIPLINES OF INCLUSIVE LEADERS